Notice: Trying to get property 'embed_code' of non-object in /home/robotgal/galaxykids.ai/wp-content/plugins/leadpages/App/models/LeadboxesModel.php on line 127
Notice: Trying to get property 'embed_code' of non-object in /home/robotgal/galaxykids.ai/wp-content/plugins/leadpages/App/models/LeadboxesModel.php on line 140
Deprecated: define(): Declaration of case-insensitive constants is deprecated in /home/robotgal/galaxykids.ai/wp-content/plugins/registered-user-sync-activecampaign/rus-activecampaign.php on line 15 Support | Frequently Asked Questions | Galaxy Kids
At this time, users must go through the learning path step-by-step. We will soon have an assessment system that can automatically place your child on higher levels according to their language proficiency.
Galaxy Kids provides a parent dashboard to summarize your child’s information. We also provides you a community in the app’s Social Page which will keep updating useful information for parents (upcoming feature).
No, in the learning path, you must complete each lesson in order to unlock the next lesson. This is to ensure that your child covers the material completely. However, there is a “playground” area where you can access different songs, books, and games to play anytime you would like.
To cancel a subscription, simply click on the iOS or Android payment management page for cancellation. Prepaid subscriptions are non-refundable and will remain valid until the final date of the current billing period.
We apologize for any inconveniences. Here are some basic trouble-shooting tips: – Check your internet connection. The Galaxy Kids needs an active internet connection to function properly. – Close the app and update it through the App Store or Google Play Store. – Restart your device. – Recheck your device’s storage/memory capacity. Still having difficulties? Please contact the Galaxy Kids team via Line @GalaxyKids for further support.